Excellent communicators and provided a prompt and informative service. Their choice of service partners enabled us to enjoy a smooth and safe door to door journey which was particularly appreciated during the current pandemic.
By: LindaEverything went well. No issues other than we brought to much luggage! Crew was nice looking forward to the next.
By: PLMy grateful thanks to Jefferson and his team at Jet Regium! Professional, competitive and above all a faultless service delivery. Thank you for making this so easy and straightforward. Will definitely use your company if we need private flights again and would recommend you to others without hesitation.
By: KarenThe process of booking this flight was beyond expectation. Jefferson were informative and extremely professional. This was a repatriation flight of my very ill elderly dad. From ensuring that the ground staff were aware and all help was at hand both sides of the flight. The staff from the ground crew to the captain were so thoughtful compassionate and professional. Just Awesome ??. Highly recommended will definitely use again.
By: Jackie MFlight was great. Arrived right on time. Pilots were very friendly and helpful. The original operator cancelled after sending me a contract and your team was VERY helpful in finding me another plane. It caused a scramble but your team did great. I would recommend your service and I plan on using your service again in the future.
By: SiiriThings went very well considering it was such short notice! We really appreciated the efforts everyone made for us. The pilot and operator were great. I would definitely recommend to others.
By: Jonas MWe got home and you were awesome. Thank you for taking care of our family and doing such a good job.
By: LeonieExcellent and customer oriented service. Highly professional staff who can handle any type of request even in the tightest deadlines. Was a pleasure to work with them.
By: Devon LI own a luxury travel Agency in Romania and i had the great opportunity to work with Jet Regium. The greatest team i ever worked with. Working with Jet Regium it is a real pleasure.Their promptness is their best asset.The way they followed up the journey until the client arrived at the destination was impressive to me. Having someone answering 24/7 is very important to me. They are solid gold for me and my clients!
By: GTGreat experience with Jet Regium. Communication was excellent during the booking process and service onboard the aircraft was faultless. Felt like all staff went above and beyond. We will definitely use Jet Regium again in the future. Many thanks again.
By: Felix XEverything was excellent. Pilots, plane, service. We’ll definitely use your service again.
By: MaryJefferson was amazing - made a fairly stressful international move with our 4 Golden Retrievers super smooth. Ultra professional service - Lucy was great as well. Will use again for sure. Thank you for everything. Regards R Lorena
By: LorenaWe had a great booking and flight experience on our flights from Geneva to Cologne and back, which we booked via Jet Regium. Your website is great and the booking and payment process hassle-free. The bidding process was swift and very transparent, compared with other brokers. Flights were on time and the service spotless. Thanks to all colleagues involved in the booking and flight handling process at Jet Regium for their efforts. Well done to all of you!
By: Johnexcellent experience from booking through arrival. professionally operated with first rate service. highly recommend.
By: MCThe exception to an otherwise positive experience was the initial booking and then learning my first choice had been nabbed by someone else. That put me in a bind, and cost me a lot more. I hadn’t been advised that could happen. I hope you can address that going forward. I’d use the service again, but when I make a bid, it should be on a first refusal basis and not with someone else able to scoop me in ten minutes.
By: JJJet Regium were extremely careful, provided non-stop assistance and took care of all seven passengers on the Private Jet. I will recommend Jet Regium to anyone who wants to experience this kind of high level services. The staff are real professionals. Thank you, Jet Regium!
By: Siana BBoth flights were great. Both aircrews were attentive, professional. Took off on time, etc. Overall a great first experience with Jet Regium.
By: MonicaOutstanding service I recently booked Jet Regium to repatriate my family from South Africa. From the first enquiry through the safe delivery of all passengers at their destination, Jet Regium was outstanding. The way Jefferson and his team approached this complex engagement was as if their own family was on the flight. In an industry that demands exemplary service, they are the very best and cannot recommend them highly enough.
By: NBEverything went well. There was some weather in Charleston when we approached, but the pilot did a great job getting us in and making a smooth landing. Another successful trip organized by Jet Regium.
By: AmaniWe have used Jet Regium two times till now, and every time, they amazed us with their excellent service, communication and attention to details. The service was faultless and I will definitely recommend anyone to them. We will be using them again.
By: RashidWe took our first private jet last week with Jet Regium because of the Covid situation. This might have been the best thing to come out of this situation. What a game changer it was traveling with them. The plane was very nice and the pilots had great attitudes. Jefferson arranged everything for us and was on top of it every step of the way. We will be using Jet Regium again!
By: Lauren JThank you Jet Regium for organizing our flight last moment. We received an offer very quickly. The service and communication were fantastic. Very reliable partner.
By: VictoriaThank you for the first class service that we received today. The flight was smooth and the crew was excellent. The communication with you and Jet Regium was also perfect. Nicholas was always totally helpful. Thank you very much for all of your help.
By: ChrisFabulous service in every respect. The handling at both Lydd and Seville were smooth and simple. The planes were comfortable, crew very efficient and personable and on board catering was great. The handling of the hire car in Seville airport was the icing on the cake. Fabulous. The only way to travel
By: WadeThe flight and plane itself were fine. The lies about departure time were disturbing. We booked for 430PM and then after booking were told they (the operator) needed 530PM. The trip sheet came in and said 630PM from the operator which said it was a mistake and resent trip sheet for 530PM. The fact is they didn’t have pilots available as the pilots didn’t show up to the airport until 7PM and we weren’t wheels up until 8PM. We were also told the plane was just fueling up when we got to the airport which was as another lie. Completely unacceptable level of service for a $75,000 charter. I would expect some type of compensation for the debacle because 3.5 hours late because of deception is not a good way to do business.
By: MMMy first time in a private jet and my first time using Jet Regium - both experiences were amazing. Would highly recommend Jet Regium as they were great and sorted everything to make the trip very special!
By: JamesUsed for the first time recently and was very pleased with the professionalism and helpfulness of everyone I spoke to at Jet Regium. They kept me well informed and I would have no hesitation in recommending them. Great service, many thanks again for all of your help.
By: Luther VJet Regium team performed well under pressure - last minute technical issue with assigned plane entailed a minimal delay. Aircraft was replaced by an identical one with an excellent crew - very reliable service. Passengers had perfect experience.
By: Benny KFabulous flight with our 3 children. New plane and great pilots . Would really recommend Jet Regium.
By: LBAll was well except the pickup process for my ride home was really unclear. Where do they go and how do they find me and the plane? We figured it out, but hauled my luggage quite a distance to far parking lot as nobody had instructions I could give my ride where to go to pick me up. Would have been great to have that info before we took off. Otherwise, a good experience!
By: Fred